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6/17/25 @ 10:09 am | Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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On Wednesday, June 18, our calls will be handled by our after-hours call center until approximately 11:30 a.m. We appreciate your understanding and patience during this time.

 

⚠️Summer Hours⚠️

Our office hours are changing.  Beginning Monday, June 2, we’re switching to our Summer Hours, which will run from Memorial Day through Labor Day:

Monday–Thursday: 7:30 AM – 4:30 PM
Friday: 7:30 AM – 11:00 AM

Need to report an outage or emergency after hours?

  • We’re always here for you—24/7! Call us at 712-659-3649 or 800-253-6211. Our after-hours call center will answer and dispatch crews if needed.

Making a payment after hours?  No problem. We’ve got you covered:

  • Use our drop boxes in Glidden or Sac City
  • Visit our website and click “Pay My Bill”
  • Log into SmartHub online or on the mobile app for quick and easy payments

Have questions? Give us a call at 712-659-3649 or 800-253-6211 — we're here to help!

 

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811: Make That Call Before You Break Ground

Planning a facility expansion or outdoor landscaping project that involves digging? Calling 811 is a smart business decision.

811: Make That Call Before You Break Ground

Published: 2/1/2023 3:41:26 PM

Planning a facility expansion or outdoor landscaping project that involves digging? Calling 811 is a smart business decision.

businesswoman making call

Are you planning a facility expansion or landscaping project that involves digging? Your location may contain underground utility lines. Call 811 before you dig. Knowing where utility lines are buried can help you avoid injury, service outages and costly repairs.

Call 811 from anywhere in the country a few days prior to digging, and you will be routed to your local call center. Tell the operator where you will be digging, what type of work you will be doing and when. Within just a few days, your local utility companies will visit your site and mark the location of any underground lines, free of charge.

Each utility type is marked with a specific color:

  • Red for electric
  • Yellow for natural gas
  • Orange for telecommunications
  • Blue for water
  • Green for sewage

Who's behind the 811 number? The 811 campaign is operated by the Common Ground Alliance (CGA), an association created to work with the utility industry to prevent damage to underground utility infrastructure and ensure public safety. Although a private association, CGA grew out of a U.S. Department of Transportation initiative to protect underground utilities.

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Contact Info

Raccoon Valley Electric Cooperative

28725 Hwy 30 / PO Box 486

Glidden, IA  51443

712.659.3649 or 800.253.6211

www.rvec.coop

About Us

Raccoon Valley Electric Cooperative (RVEC), headquartered in Glidden, Iowa, is a member-owned, non-for-profit rural electric cooperative. RVEC provides reliable, affordable, responsible energy to businesses and industries, farms and homes throughout west central Iowa. Learn More.

Follow Us Online

All information on this website can be made available in an alternate form by calling 712.659.3649.

2023 ACSI Badge

Raccoon Valley Electric Cooperative earns this award based on data modeled by the ACSI® in 2023.

Award criteria are determined by the ACSI based on customers rating their satisfaction with Raccoon Valley Electric Cooperative in a survey independent of the syndicated ACSI Energy Utility Study.

For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Raccoon Valley Electric Cooperative. All Rights Reserved.

  • HOME
  • ABOUT US
    • About RVEC
    • About Touchstone Energy
    • Annual Meeting
    • Board of Directors
    • Newsletters
    • Member Appreciation Events
    • Statement of Nondiscrimination
  • ENERGY CENTER
    • Energy Demand
    • Energy Saving Tips
    • Energy Solutions
    • Electric Vehicles
    • Heat Pump Calculator
    • Rebates
    • Touchstone Energy Savings
  • MEMBER INFO
    • My Account
      • How to Read Your Bill
      • Member Online Filter Store
      • My Power = Demand & Energy
      • My Power = Peak Page
      • Pay My Bill/View My KWH Usage
      • Payment Options
      • Patronage (Capital Credits)
      • What It Means to Be a Member
    • Forms
    • Community
      • Co-op Connections
      • Homeward's Grants & Loans
    • Youth
      • Scholarship Opportunities
      • Youth Tour
    • Energy Trail Tour Contest
  • RENEWABLE ENERGY
    • Iowa Energy Center
    • Iowa Choice Renewables
    • Solar Calculator
  • ECONOMIC DEV/COMMUNITY
    • Economic Development
    • Programs and Services
    • Homeward, Inc
    • Iowa Area Development Group
    • Revolving Loan Fund
    • Revolving Loan Fund Application
  • SAFETY
    • Kids Safety
    • Little Members
    • Residential Generators
    • Safety Checklist
    • Safety Quiz
  • OUTAGES
    • Outage Preparedness
    • Outage Restoration
    • Outage Safety
    • Outage Center
  • CONTACT US