Spam Alert:

A RVEC member received a suspicious email that appears to be spam or a fishing attempt. Please use caution when opening unexpected emails, clicking links, or downloading attachments - even if the message appears to come from a trusted source. If you receive a suspicious email claiming to be from RVEC or request in personal or financial information, do not respond instead, contact RVEC immediately.

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Raccoon Valley Electric Cooperative is here to help. 

Whether you have questions about your account, need assistance with service, or want to learn more about cooperative programs, our team is just a call, click, or visit away. 

Members can reach us by phone, email, online form, or by stopping at our office during business hours.

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Need Help with Your Electric Service?

Raccoon Valley Electric Cooperative (RVEC) is here for you.

Emergency or Outage: Call (712) 659-3649 or (800) 253-6211, available 24/7. After hours, our partner, Cooperative Response Center (CRC), handles calls and dispatches crews as needed. In hazardous situations, dial 911 immediately.

Office Hours:

  • Regular: Mon–Fri, 8:00 a.m. – 4:00 p.m.
  • Summer (Memorial Day – Labor Day):
    • Mon–Thu: 7:30 a.m. – 4:30 p.m.
    • Fri: 7:30 a.m. – 11:00 a.m.

Non-Urgent Questions: Use our online contact form. Responses are typically within 24–48 hours.

We appreciate your patience and are ready to help!

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