Spam Alert:

A RVEC member received a suspicious email that appears to be spam or a fishing attempt. Please use caution when opening unexpected emails, clicking links, or downloading attachments - even if the message appears to come from a trusted source. If you receive a suspicious email claiming to be from RVEC or request in personal or financial information, do not respond instead, contact RVEC immediately.

Report a Problem or Concern (Non-Emergency)

By sharing details with our team, members help us respond quickly and keep service reliable and efficient for everyone.

Report a Problem or Concern (Non-Emergency)

⾕  My Account  >  Report a Problem or Concern Form

Do you have a non-emergency issue or concern about your electric service? We're here to help.

Please use the form below to report any service-related issues, equipment concerns, or other matters you'd like us to address. A member of our team will follow up with you as soon as possible during office hours.

Need immediate assistance or reporting an outage?

Call us directly at (712) 659-3649 or (800) 253-6211 — we're available 24/7 for emergencies.

Report a Problem or Concern Form
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